Information connected with an account
Account information can include a player's name, date of birth, contact details, username, login records and communication preferences. Accurate details support account access, age checks and service messages.
Identity and verification records
Verification may involve identification, proof of address, payment ownership evidence, a selfie or video check and supporting financial information. These records help confirm eligibility, prevent fraud and meet compliance requirements.
Payments, bets and rewards
Transaction records may include deposits, withdrawals, currencies, methods, status and account history. Game activity, sports bets, bonus use, loyalty points and responsible-play settings may also be processed to operate the account.
How information is used
Information is used to provide account features, process transactions, secure sign-in, verify identity, settle bets, administer rewards, respond to support requests and maintain responsible-gaming controls.
Security and retention
TLS encryption and account monitoring help protect information in transit and identify unusual access. Records are retained only for as long as needed for account operation, security, dispute handling and applicable legal obligations.
Service providers and disclosure
Information may be shared with payment processors, identity-verification services, platform suppliers and professional advisers where needed to provide the service or meet legal duties. Providers receive only the information required for their role.
Player choices
Players can keep profile details current, manage permitted communication preferences and request access to or correction of personal information. Some records must remain available while legal, security or transaction obligations apply.
Policy updates
This policy may change when data practices, services or requirements change. The current month and year above identify the latest published version.